Returns & Exchanges
At Lavoggue, we carefully inspect every product before shipping. While we strive for your full satisfaction, please understand that returns and exchanges are only available in limited cases due to the nature of our fulfillment process.
Return & Exchange Policy
We currently do not accept returns or exchanges for reasons such as change of mind, size issues, or personal preference.
However, if your order arrives damaged, defective, or incorrect, we’re here to help.
Eligible Cases for Refund or Replacement:
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Damaged product upon arrival
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Wrong item received
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Missing items in your order
To request assistance, please contact us within 48 hours of receiving your order at contact@lavoggue.com with:
Your order number
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Clear photos of the item(s) and packaging
We will review your case and provide a solution, which may include a refund or a replacement depending on the issue.
Refund Process
If your case is approved, your refund will be issued to your original payment method. Please note:
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Refunds are only issued for eligible cases
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Shipping costs are non-refundable
Final Sale
All items are final sale unless they meet the eligible criteria above.